For the sender
A clear action to stop further access through the protected recipient link.
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CONTROL DOESN’T END AT SEND
Sent it. Take back access.
Follow Toby as he retracts a sent message, then see what Simon receives when he opens the original link.
40 sec4 steps + the value
FOLLOW THE EXCHANGE1 of 5
01TOBY · SENDER
Sent it. Still control access.
Toby opens his sent message and chooses “Retract external access” from Actions.
Start from the message you have already sent.
02TOBY · SENDER
One clear confirmation.
Toby confirms “Retract access”. The recipient link will stop working, while the message, files, audit trail and provenance records are retained.
Withdraw external access. Keep your record of the exchange.
03SIMON · RECIPIENT
The email stays. Access changes.
Simon still has the original notification in his inbox. He clicks “Open Secure Message” to return to the protected message.
The protected link checks access when the recipient returns.
04SIMON · RECIPIENT
The link no longer opens the message.
Simon sees “This secure message is no longer available” and a Retracted status. The protected message and files are no longer available through that link.
The sender stays in control of future external access.
CONTROL AFTER SENDING
Take back access. Keep the evidence.
When circumstances change, withdraw future external access to the protected message and files—while keeping your sent record and proof.
For the recipient
A clear Retracted status, with instructions to contact the sender if access is still needed.
Sent message→Retract access→Recipient link blocked
Explore at your pace · ← →
YOUR MESSAGE. YOUR CONTROL.
Respond when circumstances change.
A wrong recipient, an outdated document or a project that has ended: retract future access through the protected link without erasing your record of what was sent.
Guided walkthrough using real product screenshots. Retraction controls future protected-link access; files or copies already saved outside the platform are not recalled.
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