Frequently asked questions
Concise answers about We Secure Data security, deployment, pricing, and verification.
Is We Secure Data SaaS?
Yes. Hosted SaaS is our core offering. WSD operates the platform, so your organisation does not need to run servers or a cloud environment.
Do I need my own cloud account or a sales call?
No. The managed SaaS service does not require customers to deploy their own infrastructure. Dedicated Deployment is separately scoped for organisations that require dedicated or customer-controlled infrastructure.
How do File Drop Pages work?
File Drop Pages let people outside your organisation send messages and files into your secure inbox without emailing attachments or using public file-sharing links. External senders do not need full Secure Vault access, and submissions can be stored and managed in Secure Vaults.
How is SaaS content protected?
Encrypted file workflows use AES-256-GCM in the browser, fresh per-file data-encryption keys and KMS key wrapping. Organisation-scoped access and storage controls protect the hosted workflow. Dedicated Deployment can use customer-owned KMS and storage as configured for that deployment.
What makes We Secure Data different?
It combines secure messages, large file transfer, File Drop Pages, Secure Vaults and cryptographic provenance in one browser-based service.
How does WSD protect our content and its evidence?
WSD combines browser-side encryption, controlled access and cryptographically signed evidence. Encryption protects stored content; signed evidence lets recipients verify the recorded origin and detect changes. Dedicated Deployment adds a separately scoped infrastructure and key boundary. Explore the security architecture.
Can evidence be verified independently?
Yes. Once the relevant public key has been obtained from an authenticated WSD key endpoint or another trusted source, the evidence can be verified without the WSD application, original account or a WSD database response. Read the Cryptographic Protocol.
Can I sign up now?
Register your interest now. We’ll let you know when company registration opens. Register for early access
What happens after I register my interest?
Be notified when WSD is ready for company registration. Registering your interest does not create an account or start a subscription.
What plans are available?
Starter (£39/month) includes 2 users, 25 GB storage, 100 GB monthly transfer and 2 GB files. Professional (£99/month) includes 5 users, 250 GB storage, 250 GB monthly transfer and 10 GB files. Business (£249/month) includes 15 users, 1 TB storage, 750 GB monthly transfer and 25 GB files, including the Secure Sending API for application and workflow integration.
Which plan includes the Secure Sending API?
API access is included with Business. Starter and Professional customers can upgrade to Business to integrate secure, verifiable WSD document delivery into applications and workflows.
Can I add users?
Yes: £10/user/month on Starter, £12 on Professional and £15 on Business.
Does Starter include Outlook or desktop integration?
No. Microsoft Outlook integration, the WSD Sync desktop app, Vault desktop sync and secure sending from Windows Explorer or macOS Finder are included with Professional and Business.
Can I pay annually?
Yes. Annual billing is equivalent to paying for 10 months and receiving 12 months, giving you 2 months free.
Do you offer a Dedicated Deployment?
Yes. You can purchase a turnkey dedicated WSD environment, prepared for your organisation and ready for you to take ownership. Infrastructure, key configuration, handover, hosting and ongoing support responsibilities are agreed as part of the scope.
Can we use our own domain and branding?
Professional and Business include the SaaS branding options listed on the Pricing page. A customer-owned application domain, dedicated infrastructure and deployment-specific branding are Dedicated Deployment options agreed as part of a bespoke scope.
Is We Secure Data suitable for regulated industries?
We Secure Data is designed for organisations with high confidentiality, integrity, and governance requirements. It can support regulated environments, but formal certification claims should be assessed against your specific deployment and controls.