Frequently asked questions
Concise answers about We Secure Data security, deployment, pricing, and verification.
Is We Secure Data cloud storage?
No. We Secure Data is secure email-style messaging for sensitive data, with cryptographic proof and customer-controlled encryption. Vaults are a controlled archive of messages, files, and provenance.
How do File Drop Pages work?
File Drop Pages let people outside your organisation send messages and files into your secure inbox without emailing attachments or using public file-sharing links. External senders do not need full vault access, and submissions can be archived into secure vaults.
Can We Secure Data read our files?
We Secure Data encrypts data client-side before upload and is designed for zero vendor key access to the keys required to decrypt customer data.
Where is our data stored?
Messages, files, and vault archives sit in the customer’s own cloud environment, depending on the deployment model agreed with your organisation.
Who controls the keys?
The customer controls the key management boundary. We Secure Data is positioned for customer-controlled KMS and HSM-ready environments.
Is this SaaS?
We Secure Data provides the secure application layer and deployment process, but the BYOC (Bring Your Own Cloud) model is deliberately different from conventional vendor-hosted SaaS storage.
How is this different from Box or ShareFile?
Traditional platforms focus on file storage, sharing, and syncing. We Secure Data focuses on trusted delivery: secure messages with attachments, client-side encryption, customer-controlled keys, and cryptographic provenance.
What happens if We Secure Data is compromised?
The architecture is designed to avoid We Secure Data becoming a central holder of readable customer data. A vendor compromise should not expose a shared store of plaintext customer files, though endpoint security and identity controls still matter.
Can documents be verified offline?
Yes. Provenance verification is designed so document origin, sender identity evidence, and tamper status can be checked independently, including offline workflows.
Do you charge per user?
Current pricing is positioned around verified company domains and unlimited users on that domain, not conventional per-seat pricing.
Who pays cloud hosting costs?
The customer pays hosting costs directly to the cloud provider. This keeps infrastructure billing and ownership with the customer.
How hard is deployment?
Deployment is Terraform-led and intended for capable IT or security teams. We Secure Data-assisted launch options are available where teams want help getting live.
Can we use our own domain and branding?
Yes. We Secure Data is designed to support customer domain, logo, branding, storage, access policy, and key management choices.
Is We Secure Data suitable for regulated industries?
We Secure Data is designed for organisations with high confidentiality, integrity, and governance requirements. It can support regulated environments, but formal certification claims should be assessed against your specific deployment and controls.